Nexmo WhatsApp Business API

Elevate customer experience with WhatsApp Business

Easily send WhatsApp messages via Nexmo

The WhatsApp Business API takes the complexity of hosting and scaling WhatsApp software off your hands. It allows you to send notifications, customer service messages and other essential information your customers need on WhatsApp. Leverage the WhatsApp location feature to send them location information and enrich your messages with images, audio, video and files. All without having to worry about the privacy and security of your chats. This way you can focus on elevating your customer's experience.

How it works

Enrich your messages with location information, images, audio video and files. For example, a customer waiting for a delivery can share their current location via WhatsApp, and have it delivered where they need it. If the package arrives damaged, the customer can simply send a photo. 

What our customers say

“The more mobile and digital we become, the more we need to allow our customers to connect with us through the apps that they currently use and enjoy. WhatsApp is an important channel for our customers and Nexmo's WhatsApp Business API enables us to communicate easily with our customers via WhatsApp."
Mohammed Sleeq
Chier Digital Officer - Aramex

Why use the WhatsApp Business API

Integrate easily

Easily integrate WhatsApp Business into your business process without having to manage hosting, scaling and constant software updates. Also integrate this API with other Nexmo products.

Secure your chats

Make customers feel more secure with WhatsApp end-to-end encryption from Nexmo to the mobile device. The API guarantees protection of physical infrastructure and facilities.

Optimize delivery rates

Get higher delivery rates with failover capabilities to SMS and gain detailed real-time messaging results with callbacks, including timestamps, delivery status, and error states.

Pricing

Pricing on request.