Follow up all conversations on social media and messaging
Secure asynchronous messaging, easy and in real-time
Integrate all social media and messaging communication in one tool. Instead of answering scattered messages on social media, Tracebuzz integrates all customer inquiries into one modular dashboard. The API offers asynchronous messaging, a complete conversation history and it bundles public and private channels into one case. Communication in Tracebuzz works in real-time and runs over secure servers, compliant with the GDPR and all local privacy laws.
How it works
What our customers say
Why use the Social Media, Chat and Messaging API
Tracebuzz can be integrated flawlessly into your existing business processes and systems.
Full coverage on social media
The API works together with all your social media channel(s), including Twitter, Facebook and WhatsApp.
Faster and smarter reaction
Tracebuzz uses different techniques, which makes it easy to have real-time conversations with your audience on your social media channel(s).
A custom initial setup fee for the application implementation applies, depending on your configuration and integration needs.
|No. of users per month*||Price|
|< 100.000||€ 0,35|
|100.000 - 250.000||€ 0,30|
|250.000 - 550.000||€ 0,25|
|> 550.000||€ 0,20|
*One unique device counts as one unique user. If the device is used more than once, it still counts as a single user. Every month the user count starts from zero again.
Note: A minimum yearly cost of € 12.000 applies.