Improve customer service with Watermelon's 24/7 chatbot
Code-free and easy to integrate with any platform
Build your own code-free chatbot with just a few clicks and improve your customer satisfaction drastically. Watermelon's chatbot responds to customer questions immediately, 24/7, and automatically switches to a human colleague when necessary. Allow customers to choose the most convenient channel for them to get in touch with you. Offer the chatbot on your website, CRM, and a wide range of social media and messaging channels.
How it works in less than a minute
The Watermelon chatbot saves your customer service time and allows you to help your customers better. Insert the frequently asked questions into your chatbot via the Watermelon dashboard. The chatbot analyzes the information. Run test conversations to test your chatbot, so you can see for yourself how well it works!
Available messaging channels: WhatsApp, iMessage, Viber, Skype, Telegram, Facebook, Twitter, CXhub.
What our customers say
Why use the Chatbot API
Boost customer satisfaction
Improve the experience of your customer by answering questions via chat immediately in their own language, 24 hours a day and 7 days a week.
Understand customer needs
Look up statistics on your dashboard to gain insight into your customers' needs. Knowing what questions are frequently asked helps you improve your communication.
Manage conversations in 1 place
Manage all your incoming chat messages from different channels in 1 user-friendly dashboard.
€ 49 / user / month
€ 89 / user / month
€ 129 / user / month
|Minimum amount of users||1||5||5|
|Numbers of Channels||3||5||Unlimited|
|Numbers of Contacts||2.500||10.000||Unlimited|
|Data storage (More is possible)||5 GB||25 GB||50 GB|
|Active Conversational Assistants||1||2||5|
|Conversational assistant for chat and messaging||Yes||Yes||Yes|
|Artificial Intelligent Conversational Assistant||No||Yes||Yes|
|Conversational Assistant for Agent||No||Yes||Yes|
|Collaborate in teams||No||Yes||Yes|
* This package does not include access via the API, but only via the Watermelon dashboard.