Improve customer service with Watermelon's 24/7 chatbot

Code-free and easy to integrate with any platform

Build your own code-free chatbot with just a few clicks and improve your customer satisfaction drastically. Watermelon's chatbot responds to customer questions immediately, 24/7, and automatically switches to a human colleague when necessary. Allow customers to choose the most convenient channel for them to get in touch with you. Offer the chatbot on your website, CRM, and a wide range of social media and messaging channels.

How it works in less than a minute

 

The Watermelon chatbot saves your customer service time and allows you to help your customers better. Insert the frequently asked questions into your chatbot via the Watermelon dashboard. The chatbot analyzes the information. Run test conversations to test your chatbot, so you can see for yourself how well it works!

Available messaging channels: WhatsApp, iMessage, Viber, Skype, Telegram, Facebook, Twitter, CXhub.

What our customers say

"It became clear to us that the same questions were being posed quite often. We went looking for a solution to answer these questions more efficiently, to help our prospects and potential employees even better. Watermelon was that solution."
Jortijn Bijl
Senior Marketing Manager – AFAS Software
"I got in touch with several chatbot providers. It soon became clear to me that Watermelon was a good fit. There was a clear culture fit and, just like us, Watermelon wants to keep their processes running smoothly."
Marcel van Loon
Director – Ticketpoint

Why use the Chatbot API

Boost customer satisfaction

Improve the experience of your customer by answering questions via chat immediately in their own language, 24 hours a day and 7 days a week.

Understand customer needs

Look up statistics on your dashboard to gain insight into your customers' needs. Knowing what questions are frequently asked helps you improve your communication.

Manage conversations in 1 place

Manage all your incoming chat messages from different channels in 1 user-friendly dashboard.

Pricing

 

Essentials*

€ 49 / user / month

Team

€ 89 / user / month

Professional

€ 129 / user / month

Conversations per month 1.000 2.5000 10.000
Numbers of Channels 3 5 Unlimited
Numbers of Contacts 2.500 10.000 Unlimited
Data storage (more is possible) 5 GB 25 GB 50 GB
Active Conversational Assistants 1 2 5
Conversational assistant for chat and messaging Yes Yes Yes
Artificial Intelligent Conversational Assistant No Yes Yes
Conversational Assistant for Agent No Yes Yes
Collaborate in teams No Yes Yes

* This package does not include access via the API, but only via the Watermelon dashboard.

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