Watermelon Chatbot API

soon

Improve customer service with Watermelon's 24/7 chatbot

Code-free and easy to integrate with any platform

Build your own code-free chatbot with just a few clicks and improve your customer satisfaction drastically. Watermelon's chatbot responds to customer questions immediately, 24/7, and automatically switches to a human colleague when necessary. Allow customers to choose the most convenient channel for them to get in touch with you. Offer the chatbot on your website, CRM, and a wide range of social media and messaging channels.

Contact Why use Chatbot Pricing

Chatbot API soon

Watermelon

GDPR compliance: Yes
SLA: Standard via the KPN API Store

Specifications

Type: REST API
Coverage: Global
Data center location: Belgium
Chatbot builder: Yes
AI learning: Yes
Access: Browser or Mac app
Webhook module: Yes
Languages: All
Real-time analytics: Yes
Conversation reports: Yes

Certificates

ISO 27001

How it works in less than a minute

The Watermelon chatbot saves your customer service time and allows you to help your customers better. Insert the frequently asked questions into your chatbot via the Watermelon dashboard. The chatbot analyzes the information. Run test conversations to test your chatbot, so you can see for yourself how well it works!

Available messaging channels: WhatsApp, iMessage, Viber, Skype, Telegram, Facebook, Twitter, CXhub.

What our customers say

"It became clear to us that the same questions were being posed quite often. We went looking for a solution to answer these questions more efficiently, to help our prospects and potential employees even better. Watermelon was that solution."

Jortijn Bijl

Senior Marketing Manager – AFAS Software

"I got in touch with several chatbot providers. It soon became clear to me that Watermelon was a good fit. There was a clear culture fit and, just like us, Watermelon wants to keep their processes running smoothly."

Marcel van Loon

Director – Ticketpoint

Why use the Chatbot API

Boost customer satisfaction

Improve the experience of your customer by answering questions via chat immediately in their own language, 24 hours a day and 7 days a week.

Understand customer needs

Look up statistics on your dashboard to gain insight into your customers' needs. Knowing what questions are frequently asked helps you improve your communication.

Manage conversations in 1 place

Manage all your incoming chat messages from different channels in 1 user-friendly dashboard.

Pricing

	Essentials* € 49 / user / month	Team € 89 / user / month	Professional € 129 / user / month
Conversations per month	1.000	2.5000	10.000
Numbers of Channels	3	5	Unlimited
Numbers of Contacts	2.500	10.000	Unlimited
Data storage (more is possible)	5 GB	25 GB	50 GB
Active Conversational Assistants	1	2	5
Conversational assistant for chat and messaging	Yes	Yes	Yes
Artificial Intelligent Conversational Assistant	No	Yes	Yes
Conversational Assistant for Agent	No	Yes	Yes
Collaborate in teams	No	Yes	Yes