Céline Brault, Community Manager
Right now, healthcare organizations are swamped with work due to the coronavirus. Together with software developers in the digital healthcare market, we are actively helping these organizations to improve their communication solutions. Do you want to help doctors and patients to communicate remotely, so they can avoid physical contact as much as possible? Or are you looking for ways to inform a big group of patients about new measures? These 4 APIs can take a lot of work off your hands and will help you to build the applications healthcare providers need to continue their important work in a safe way.

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1. Video calling with the WeSeeDo Direct API 

This API enables video calling between healthcare providers and patients. It uses WebRTC technology to establish a secure, one-way, live video connection, allowing doctors to see their patients with their own eyes and quickly assess the seriousness of the situation. This way healthcare providers can avoid physical contact, and save on travel time and costs. It can also reduce the influx of patients to healthcare institutions. 

Integrating the API into an existing work process is done in no-time and no downloads or installations are required on the side of the receiver. 

We are very proud of our new collaboration with Pharmeon. To make integrating the WeSeeDo Direct API easier than ever during the corona outbreak, we worked together to build a ready-made app with the WeSeeDo Direct functionality. This way, developers in the digital healthcare market can just plug and play.

View the WeSeeDo Direct API

2. Voice and video contact with the Kandy WebRTC API 

Looking for a solution to make voice or video contact between doctors and patients? With the Kandy WebRTC API by Ribbon, you can integrate both options directly in an existing app or web application, without needing to know about telecommunication protocols. It provides end-to-end encryption to ensure secure and private real-time communications. Over the past 2 years, The Dutch company BeterDichtbij has already proven the API’s success with their healthcare services app for video calling. 

View the Kandy WebRTC API

3. Reduce calls with the Secure Messenger API

In most healthcare institutions phones are ringing off the hook with questions about the coronavirus. With a chat functionality integrated into their website or app, that workload can be reduced immediately. Although it’s not very common yet in the field of healthcare, chat is a very popular and effective type of communication. Use Parley’s Secure Messenger API to establish a secure chat connection between healthcare providers and patients. The API fully encrypts all data that is sent, so they don’t have to worry about privacy regulations. Because of the quick back-and-forths, specialists can quickly filter and identify the more serious cases.

View the Secure Messenger API

4. Update patients in bulk with the SMS API

Use Nexmo's SMS API to easily send bulk text messages to a whole group of patients. It works directly from healthcare applications or patient systems. Text messages are the most effective communication method, with 98% of all text messages being opened by customers. Highly useful, for example, when organizations want to warn their patients about crowds, inform them about the new measures within their institution or call in risk groups for a corona test. 

You can also use the SMS API to request information from patients or to confirm an appointment. It works in 2 directions. To respond, the patient simply needs hit ‘reply’ or click on a link. Easy and fast!

To help relieve the healthcare sector, Nexmo now offers 2 months of free usage (until June 1st)!*

*The monthly cap per non-profit customer is set at 50K SMS. Contact our team for the full terms and conditions.

View the SMS API

Test for free

Want to try the APIs before implementing them? No problem. Developers can test the APIs in a sandbox environment for free in our API Store. Thanks to the use of mock data you can see exactly how the API would function in an existing application.

Want to know more about our healthcare APIs? 

Please don’t hesitate to contact us if you have any questions. We can discuss the possibilities for specific healthcare challenges and we support you throughout the implementation of the API(s). Leave us your details and we will get back to you within 1 business day.

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