Healthcare Messenger - KPN


Secure, integrated healthcare communication

Communicate straight from any software system

  • Communication
Optimise workflows with messenger integrations

The KPN Healthcare Messenger allows healthcare professionals to communicate with their co-workers and patients / clients by means of high-end messaging, file sharing and video calling functionalities. The available APIs enable organisations to integrate the messenger with any other software, such as EHR systems. Professionals save a lot of time and workflows become more efficient. By implementing chatbots tedious tasks can even be automated.

Embed the messenger

The complete messaging interface can be embedded into the core system of your organisation, ensuring a high acceptance rate. 

Onboard or invite users

Use integrations with other software to onboard co-workers on the messenger, or trigger invitations to patients.

Use realtime chatbots

Users expect communication with chatbots to be realtime. The realtime API pushes data as needed rather than waiting for a specific query.

How it works

The standard (REST) API works based on calls triggered by specific actions, functioning as requests. For example, upon adding a patient to an EHR system, the API can be used to automatically create a group chat about this patient’s care. The API will then return a response to the EHR with an ID for this group chat, so that further changes to the chat can be made using this ID.


Per month based on 12 month contract


2.500 sent messages

5 GB storage

 € 100  

€ 0,045 per message over 2.500


10.000 sent messages

25 GB storage

 € 350  

 0,040 per message over 10.000


25.000 sent messages

100 GB storage

€ 812,50

€ 0,037 per message over 25.000


50.000 sent messages

250 GB storage

€ 1500  

 0,032 per message over 50.000

Getting started

1. Test
After signing up, you receive credit to start testing the Healthcare Messenger. This is available for you to experience the possibilities.

2. Apply
As soon as the API is out of the BETA phase you can apply for production!

You can...

Communicate from EHRs

You can make separate group chats for every single patient and make these chats available in their patient records. This way, there is no need to sign in to the messaging platform – just open the EHR and communicate from there.

Create digital waiting rooms

Allow receptionists or other staff to manage chats created based on future appointments. Enable them to use the EHR to send reminders or files with general information or have them prepare the chat for e-consultations.

Automate using chatbots

Use chatbots for basic contact with patients or have them trigger actions in the messenger or external systems and databases. They can present the user with information based on queries, send reminders to take medication or set up group chats.

Try Healthcare Messenger!
Sign up Develop Test Apply Go live!