Case study: The Nest Protect smart smoke detector
Automatic battery ordering
No more annoying low battery beeps, alarms with empty batteries or trips to the shops for smoke alarm batteries. We collaborated with 50five, Energizer, Olisto and Tikkie from ABN AMRO on an innovative new service that aims to help solve the issue of having smoke alarms without working batteries.
The service automatically orders new batteries for the 'Nest Protect' smoke and carbon monoxide alarm, when power starts to get low. Customers automatically receive a request to approve a Tikkie payment for new batteries weeks before the batteries are depleted. Olisto links the services together, we deliver the API that sends the KPN SMS, the payment process is provided by Tikkie, Energizer delivers the batteries and 50five processes the order.
Alarm via SMS
A second advantage of the new service is that Nest Protect automatically retains 5 family members or friends send SMS and e-mail when smoke or carbon monoxide are detected. This is enhanced by the existing 'Family Accounts' feature of Nest which allows up to 10 people access Nest products and alerts via the Nest App. That way, someone can always go quickly take action if the resident is in trouble and cannot respond adequately himself. Through this feature, alarms are also audible for others outside of the household.
Smarter is safer
The cooperation fits seamlessly with the campaign of the National Fire prevention week started on 1 October 2018 in the USA. The campaign focuses on the importance of this year closing windows and doors and placing audible smoke detectors. Research of the fire department academy shows that only 45 percent of the suspended smoke detectors really work. The advice is to connect smoke detectors to the mains or to use batteries with a long lifetime use such as Nest Protect which has a multi-year battery life.
"The new smart smoke detector service significantly improves safety"
The value of the Nest Protector
"This collaboration shows the added value of smart appliances in the home. The new smart service significantly improves safety," says Egbert Hietberg, commercial director at 50five. "It is becoming easier to make such links with others smart devices, so that the possibilities increase and it becomes more and more useful to fit. We will soon see many more beautiful combinations and applications as the smart solutions become part of the smart ecosystem."
"The smart home has since passed the hype phase. The high expectations are decreasing and realism occurs. We are now entering a new phase, where the really practical applications of the smart home is embraced by a larger audience," says Tom Meijeraan, co-founder of Olisto. "The smoke detector, which itself orders batteries, is a good example of this. Less sexy than for example automatic opening doors, but it does solve an essential problem."
"We are now entering a new phase, where the really practical applications of the smart home is embraced by a larger audience"
"At the KPN Open Innovation Hub (OIH) we continuously look at ways to simplify the lives of consumers and companies," says Céline Brault, Marketing Manager at the OIH. "The smart smoke detectors are a promising idea in that respect."
"This cooperation clearly shows that Tikkie offers more possibilities than only the interchange of amounts by consumers. Someone can safely pay immediately so that the smoke detector can continue to work properly," says Guido Berber, Business Developer at Tikkie, ABN AMRO.
Ready to know more?
Read more about the Nest Protect smoke detector (NL) and the cooperation with Olisto, 50five, ABN AMRO and Energizer.
