Frequently asked questions

How can I get technical support?

Please ask any specific questions about how to use our APIs via our contact form. We actively monitor and respond quickly to programming questions regarding the APIs.

How can I leave suggestions for improving an API?

We encourage you to reach out with your ideas and suggestions! Please use our contact form to share your thoughts.

How do I track the usage of the API that my app is generating?

When you are logged in, you can view usage information for the APIs in your application on your My Apps dashboard.

How do I take an API into production?

When you are done testing and ready for production, please apply to take the API into production on your My Apps dashboard. Simply click the 'Apply for production' button in the top right corner. You will be led to a contact form in which you can tell us what API(s) you would like to take into production. We will get back to you within 1 business day. If everything is in order, you will be given access to the production environment.

How can I start testing APIs?

Refer to the documentation of the API(s) and related Swagger file(s) to find out how to test API endpoints. Use your own custom parameters and see the call and response structure for that endpoint.

To test how the API would work in your own application, you need to have an API key. Log in and create an app on your My Apps dashboard to get this API key. The key gives you access to our sandbox environment, where you can test the response of the selected APIs.


Drop us a message

Do you have a question or want to give us a suggestion? We encourage you to share your thoughts with us. Please fill out the contact form below and we'll get back to you within 2 business days.