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New: Improve customer contact performance with voice analytics

Want to improve customer contact performance, compliance and boost overall customer experience? Xdroid’s Speech To Text API can analyze 100% of your conversations to provide you with transcripts and actionable insights to improve the customer journey.

5 recent changes that improved our store

At the KPN API Store, we continuously work on improving our platform and services. Last year, we developed our first real content strategy, spiking lots of promising new initiatives to make our portal more satisfying to work with for developers. So, what changes did we make? Check it out.

New: Text Mining API for customer feedback

Want to understand what customers say in open feedback, without having to read large amounts of text? With the Text Mining API you can uncover underlying similarities in feedback data, get insight into the impact on KPIs and learn more about which services can be improved.

Vote for us at the DevPortal Awards 2020

For the third time in a row, we were nominated for the Dev Portal Awards. In 2018 we even were a finalist in several categories. Vote for us and help us win this year.

Case study: Video calling in the Ommelander Hospital

Due to the corona crisis, the Ommelander Hospital implemented video calling between specialists and patients with the WeSeeDo Personal API.

Welcome to the new My API Store

We want you, as a developer, to have a more user-friendly and intuitive customer experience in the API Store, especially in your testing and production environment. That’s why we launched a brand-new My API Store.

New: Video calling in your own digital healthcare environment

Video calling is helping out many healthcare organizations in the current corona pandemic. With WeSeeDo you can quickly start using video calling in your own digital healthcare environment!

4 APIs for digital healthcare every developer should know

Do you want to help healthcare providers to communicate with patients remotely? These 4 APIs can take a lot of work off your hands, so you can help healthcare providers to continue their important work safely.

New: Live video calling with WeSeeDo Direct

The WeSeeDo Direct API makes it possible to easily and securely see what your customer or the patient is seeing, without having to interrupt the phone call.

6 tips to accelerate your agile software development

There are many aspects that accelarate software development lead time apart from the agile way of working. Find out our 6 favorite methods to accelerate!

Vonage SMS API header

New: Keep customers up‑to‑date with Vonage's SMS API

Did you know that 98% of text messages are opened and 90% is actually read? It's the most effective way to update your customers.

New: Get answers with the Knowledge Management API

At least 75% of your website visitors wants to find the answers to their questions online. How do you help your customers, while keeping costs low and customer journeys simple?

Why you need an API‑based digital strategy

APIs help you to innovate faster, save costs, leverage partnerships and create the best customer experience.

After story: TADHack Global 2019

The clever hacks Automation, Sustainbin and ChatPlatform Milo all won prizes in the 2019 edition of TADHack Global. Find out what they do in the after story.

Join the launch of the KPN API Store

After one year of piloting the KPN API Store, it's time for the official launch of the Store at The Digital Dutch 2019.

Blog header Vonage communication APIs

4 APIs that will improve your customer interaction

Looking for a way to improve the quality of your customer interaction? Meet Vonage’s communication APIs: SMS, Messages, Verify and Dispatch.

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