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New: Improve customer contact performance with voice analytics

Gerry de Graaf, Managing Director at Xdroid

Want to improve customer contact performance, compliance and boost overall customer experience? Xdroid’s Speech To Text API can analyze 100% of your conversations to provide you with transcripts and actionable insights to improve the customer journey.

5 recent changes that improved our store

Wouter Van Schaik, Business Owner KPN API Store

At the KPN API Store, we continuously work on improving our platform and services. Last year, we developed our first real content strategy, spiking lots of promising new initiatives to make our portal more satisfying to work with for developers. So, what changes did we make? Check it out.

New: Text Mining API for customer feedback

Marcel van der Marck, Business Owner at Underlined

Want to understand what customers say in open feedback, without having to read large amounts of text? With the Text Mining API you can uncover underlying similarities in feedback data, get insight into the impact on KPIs and learn more about which services can be improved.

Vote for us at the DevPortal Awards 2020

Celine Brault, Community Manager at API Store

For the third time in a row, we were nominated for the Dev Portal Awards. In 2018 we even were a finalist in several categories. Vote for us and help us win this year.

New: Sign legal documents digitally with Zynyo's API

Jenneke Schlichte Bergen, Zynyo

Want to enhance your business processes, eliminate paper handling and relieve your co‑workers and customers of administrative burden? Integrate the Digital Signatures API into your own software.

New: Safe identity verification for remote employee onboarding

Matthijs Ballintijn, Sales and Operations Manager at JanusID

With the CheckedID API by JanusID, employers can automate their remote ID verification process. Speed things up, avoid manual handling errors and reduce any GDPR risks.

Case study: Video calling in the Ommelander Hospital

Ingeborg Sanders, product owner at Funatic BV

Due to the corona crisis, the Ommelander Hospital implemented video calling between specialists and patients with the WeSeeDo Personal API.

Welcome to the new My API Store

Martin Melssen, technical product lead at the API Store

We want you, as a developer, to have a more user-friendly and intuitive customer experience in the API Store, especially in your testing and production environment. That’s why we launched a brand-new My API Store.

New: Video calling in your own digital healthcare environment

Marcel van Orsouw, Account Manager at the KPN API Store

Video calling is helping out many healthcare organizations in the current corona pandemic. With WeSeeDo you can quickly start using video calling in your own digital healthcare environment!

New: Multi-factor authentication with COVR's API

Peter Alexanderson, CIO and founder of COVR

Digital payment and online banking are all about striking the right balance between customer convenience and security. With the Multi-Factor Authentication API, this is not a problem. 

4 APIs for digital healthcare every developer should know

Céline Brault, Community Manager

Do you want to help healthcare providers to communicate with patients remotely? These 4 APIs can take a lot of work off your hands, so you can help healthcare providers to continue their important work safely.

New: Live video calling with WeSeeDo Direct

Céline Brault, Community Manager

The WeSeeDo Direct API makes it possible to easily and securely see what your customer or the patient is seeing, without having to interrupt the phone call.

6 tips to accelerate your agile software development

Eric Oostendorp, developer at the API Store

There are many aspects that accelarate software development lead time apart from the agile way of working. Find out our 6 favorite methods to accelerate!

New: Instantly verify identity with the CheckedID API

Kim Owen-Jones, Partner manager at the API Store

How can you prove with 100% certainty that a copy of a passport or ID was sent by the right person? And that it was not tampered with?

Vonage SMS API header

New: Keep customers up‑to‑date with Vonage's SMS API

Jeroen Seydel, Partner manager at the API Store

Did you know that 98% of text messages are opened and 90% is actually read? It's the most effective way to update your customers.

New: Watermelon’s Chatbot API improves customer service

Jeroen Seydel, Partner manager at the API Store

Chatbots can provide super fast automated answers to customer questions, and save time and money. So why not implement your own chatbot?

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