Parley / Social Media, Chat and Messaging
Follow up all conversations on social media and messaging
Secure asynchronous messaging, easy and in real-time
Integrate all social media and messaging communication in one tool. Instead of answering scattered messages on social media, Parley Social Media, Chat and Messaging integrates all customer inquiries into one modular dashboard. The API offers asynchronous messaging, a complete conversation history and it bundles public and private channels into one case. Communication in Social Media, Chat and Messaging works in real-time and runs over secure servers, compliant with the GDPR and all local privacy laws.
How it works
![Supplier logo full Parley 0](/assets/2GV1a9W5xK9VgAdAJBfEFb/39a1b9b05351fa5a000ef5dc710e3615/Supplier_logo_full_Parley_0.png)
GDPR compliance: Yes
SLA: Standard via the KPN Developer Portal
Specifications
Type: REST API
Coverage: Global
Data center location: the Netherlands
Data encryption: via HTTPS and TLS
Certificates
ISO 9001
ISO 27001
NEN 7510
What our customers say
![Product page Tracebuzz Social media chat messaging API testimonial IKEA](/assets/71lEktUtEUW8y7NASvpPXe/4810ad21522c84f8fb9d8c4a2205d8dd/Product_page_Tracebuzz_Social_media_chat_messaging_API_testimonial_IKEA.jpg)
![Product Page TraceBuzz Social Media chat and messaging API testimonial logo Ahold](/assets/5Ikbk29iu8VK95U5MwN9fg/3130aa208bd10d6fc3fd965674a5461a/Product_Page_TraceBuzz_Social_Media_chat_and_messaging_API_testimonial_Ahold.png)
![Product page Paeley Secure Messenger API Testimonial Bol](/assets/4yMG7RwZODhRUs7hEHjOTg/529c999838ed523d991d349a1164e1b0/Product_page_Paeley_Secure_Messenger_API_Testimonial_Bol.jpg)
![Product Page TraceBuzz Social Media chat and messaging API testimonial logo Ahold](/assets/6I9J0buun7ryKtGpjYAbxC/940154ea8e4c697ea6a8cc45911ac290/Product_Page_TraceBuzz_Social_Media_chat_and_messaging_API_testimonial_logo_Ahold.png)
![Product page Tracebuzz Social media chat messaging API testimonial logo Bol.com1](/assets/4IJJamPePpsIrxf2i3rxPH/d543a5ea6d2714ef638016d4dd8829c4/Product_page_Tracebuzz_Social_media_chat_messaging_API_testimonial_logo_Bol.com1_.png)
![Product page Tracebuzz Social media chat messaging API testimonial logo IKEA](/assets/1JkR1DR4OceZ0AVdXfcQTH/96ad1504367f1698c88a235c39ea5895/Product_page_Tracebuzz_Social_media_chat_messaging_API_testimonial_logo_IKEA.png)
Social Media, Chat and Messaging API usage
![Product page Tracebuzz Social media chat messaging API why use Custom Integration](/assets/1DaZyWbSaXYAJ35wZn4zSM/c7f76a1c4ff9597e2b4b89bda250fdac/Product_page_Tracebuzz_Social_media_chat_messaging_API_why_use_Custom_Integration.png)
Custom integration
Social Media, Chat and Messaging can be integrated flawlessly into your existing business processes and systems.
![Product page Tracebuzz Social media chat messaging API why use Full coverage social media](/assets/3DGb0JF2XLSl1uIjXeUajf/5366de52f580187f186976409f9fc89e/Product_page_Tracebuzz_Social_media_chat_messaging_API_why_use_Full_coverage_social_media.png)
Full coverage on social media
The API works together with all your social media channel(s), including Twitter, Facebook and WhatsApp.
![Product page Tracebuzz Social media chat messaging API why use Faster smarter reaction](/assets/4Dckt9ufyAzHdaG8layCwL/6dce66925c88bc7f965b1c2ce8cc0515/Product_page_Tracebuzz_Social_media_chat_messaging_API_why_use_Faster_smarter_reaction.png)
Faster and smarter reaction
Social Media, Chat and Messaging uses different techniques, which makes it easy to have real-time conversations with your audience on your social media channel(s).
What it costs
Pricing on request.
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