Connect, Build, Deliver with KPN’s Next-Generation Technology

Innovation is accelerating and becoming smarter thanks to the sharing and combination of ideas, as well as organizations leveraging each other's knowledge and solutions. APIs play a pivotal role in this process: they are the digital building blocks for innovation by making valuable data easily accessible.

If you've ever worked with CPaaS, you know what a valuable asset it can be. As an extension of your contact center or marketing system, you can use CPaaS services – also known as 'microservices' – to serve your customers in a highly targeted manner. Think of tools for SMS campaigns or an entire automated communication flow. Setting up those CPaaS services used to be the job of programmers. But thanks to Omni Connect, any handy professional can now work with it.

In the contact you have with your customers, you want to give them the very best experience – the very best customer experience (CX). Trust is essential for this. Trust in the sense that your customers can rely on you being who you say you are. And vice versa: that you know for sure that you are doing business with the right person. Online, that trust sometimes requires a little extra. Technology that supports you in this. That is why we would like to introduce you to the latest verification technology: technology that feeds the trust of your customers and thus strengthens the bond.