Easy integration with third-party vendors in real-time, including artificial intelligence bots.
Vonage / Voice
Delight and inspire with interactive voice response (IVR)
The best voice experience for your customer
Nexmo is now called Vonage, but there are still references to Nexmo in our URLs, code snippets and message templates.
Bring personalized call experiences – such as IVR, WebRTC and PSTN calling – to your customers quickly and affordably with Vonage's Voice API. Flexibly innovate, streamline and scale voice capabilities based on user data. All on a reliable, high-quality global carrier network in which you only pay what you use.
How it works
This API allows you to build high-quality and secure voice applications with granular control, speed and flexibility. Use your preferred programming language. With this API you can integrate in real-time with AI bots and voice analysis systems.
Voice
GDPR compliance: Yes
SLA: Standard via the KPN Developer Portal
Specifications
API Type: REST
Coverage: Global
Data center location: US & EU
End-to-end encryption: Yes
Scalable infrastructure: Yes
Certificates
ISO/IEC 27001:2013, 27017:2015 & 27018:2014
ISO 22301:2012 & 31000:2009
HITRUST CSF v8.1
SOC 2 & 3
NIST 800-171
This API helps you to...
Improve user privacy
Connect users by phone without disclosing their phone numbers to improve privacy and avoid off-platform transactions.
Offer interactive phone responses
Add voice menus to your call flow with a simple interactive voice response (IVR). No need to build and deploy a traditional IVR system.
Increase revenue through call data
Track call metadata for lead generation and marketing campaigns.
Benefits
WebSockets
High-quality voice engine
Deliver high-quality voice experiences using Vonage's low latency, feature-rich, carrier-grade network.
Global network
Connecting is possible with virtually anyone in the world via this API's global carrier network.
What it costs
Applicable pricing can be consulted at: https://www.vonage.com/communications-apis/voice/pricing/
All prices may be subject to change at any time.
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