Watch and assist your clients directly and safely during phone calls with the WeSeeDo Direct API. The API allows you to see what your caller sees via a live one-sided visual connection built on WebRTC technology. Improve your customer experience, while at the same time saving on travel hours, fuel and labor costs. Implementing the API into your existing business processes is easy, as no time-consuming downloads or tricky installations are necessary. Integrate the API with OAuth 2.0 stand-alone or within your current software packages and applications. Your customer's safety and privacy is always guaranteed.
With WeSeeDo you can ask your patient if you may see the situation for yourself. Simply enter the patient’s mobile phone number and the patient receives an SMS text message with a link. If the patient clicks the link, a live one-sided visual connection is established instantly and you are able to judge the situation from afar.
GDPR compliance: Yes
SLA: Standard via the KPN Developer Portal
Specifications
Type: REST API
Coverage: Global
Data center location: the Netherlands
Compatibility: Any device
Authentication: OAuth 2.0
Video connection: One-sided
Certificates
ISO 27001
NEN 7510
Improve the experience of customers and employees by offering help directly and effectively.
The visual connection enables you to easily assess the location or situation on site. This way you can help more efficiently.
The privacy of your customers is always guaranteed with WeSeeDo, allowing you to communicate securely.
| Unlimited Monthly commitment | Unlimited 1-year contract | Pay as you Go Yearly commitment |
|---|---|---|---|
User | € 27 | € 17 | € 10 |
Assistant | € 4 | € 2 | € 2 |
Assistant + Video | € 31 | € 19 | € 12 |
Call fee per minute | - | - | € 0,20 |
Fee per SMS | € 0,25 | € 0,25 | € 0,25 |
One-off connection fees apply, these are available upon request
Contact our customer service.
